When a customer takes the time to write something like this, we read it carefully. It tells us what actually mattered to them, not what we assumed would matter. This review covers a long-distance move handled by our crew, and the details are worth sharing because they describe what good moving looks like in practice.
What Made the Difference on This Move?
A big part of any successful move is having qualified professional movers who treat the job as their own, not just a day’s work. This customer noticed that. Here is what they wrote:
We could not have been more pleased with our move. One of the reasons we chose Brothers movers was that we were assured that the same people who loaded our furniture would be the same people unloading. We did know that the packers would be a separate crew then the loaders. Even so, it was apparent they all worked well together and the packers were well aware of what the movers would need the next day. Everyone employed by Brothers Easy Moving of Tampa was courteous, polite, friendly and professional. It was apparent they enjoyed their job and even though they were working hard, they still managed to have fun. They were aware of our children, engaging them in appropriate conversation, which helped make the days to be exciting rather then stressful for the children.
Day one: Packing our house. Everything was packed well and efficiently. Every piece of furniture was blanketed and wrapped. The crew knew that storage would be tight and made sure they did everything to condense our belongings. Anything that could be taken apart was, with every screw and nut put back in its place. We had quite a few antiques, which were handled with care, as well as a piano and a few tricky pieces. The basketball hoop gave them a run for their money, but eventually they had it disassembled and ready to load.
Day 2: The trucks were loaded. Again, everyone made the day progress smoothly and efficiently. Gary; the company owner, Paul, Brian, Danny, and Rob loaded our trucks and made the trip North to unpack. It was apparent the relationship between Gary and his workers was easygoing while respectful. We were also impressed with the professional packing ability which enabled them to fit all our belongings into the 2 trucks. In the 24 hour drive North, nothing shifted out of place. Unloading in MA was quick and efficient. Watching them fit a truck full of belongs into a storage unit was impressive. Furniture was moved into the house and boxes placed in the right rooms. Anything that needed to be assembled was taken care of; any boxes we unpacked during the day were cleared and brought to the recycling bin. They even went through each room at the end of the day to make sure everything was placed where we wanted it. Moving a family can be quite a stressful event, Brothers Easy Moving of Tampa took our worries and stress away. Our only complaint is, we were so impressed with them that we will probably have to fly the crew back up to MA to help us move to our permanent housing.
Why Does It Matter That the Same Crew Loads and Unloads?
This customer pointed it out directly. When the people who packed your antiques and disassembled your furniture are the same ones riding with it for 24 hours and carrying it off the truck, they have a reason to care how it arrives. That is not a small thing. It is the difference between a crew with skin in the game and one that hands off responsibility at a dock somewhere.
Have you moved with Brothers Easy Moving of Tampa? We would like to hear how it went for you.
