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Questions to Ask Movers/Your Moving Company

by | Sep 3, 2023

Moving is a stressful process. Packing all your belongings in boxes and making sure nothing breaks can make anyone want to tear their hair out. By the time you’re ready to transport your items, the last thing you want to do is move them yourself. That’s why professional movers make a big difference; you get your things delivered without having to break your back. But before you order a moving service, make sure you know the kind of company you’re working with. There are a few questions you have to ask in order to get the job done right.

woman with question marks - questions to ask movers

Questions to Ask Movers About Their Business

All movers should be licensed by either the US Department of Transportation or the state in which they work, or both. If transporting goods from one state or another, they are required to be licensed by the US Department of Transportation (USDOT). This means that the USDOT will have issued them a license number specific to their business. One great thing about this is you can verify whether they have any complaints with the USDOT. You can do this online by performing a search regarding this license number on the USDOT website. If they are not doing interstate travel, they still need to hold a state license. Each state has its own licensing requirements and moving regulations, so checking on this will ensure your peace of mind.

In addition to licensing and certification requirements, asking the moving company about their background in moving and how long they have been in business will tell you a lot. If they haven’t been operating very long, they may not know all the pitfalls that come with moving and may not have figured out ways to avoid dropping or breaking things. Asking for references is also a good move, as an assortment of previous happy customers will show you the movers are reliable and easy to deal with.

Questions to Ask Movers About Their Process

Depending on the items you’re moving, you’ll want to know exactly what the movers will do to ensure your things are taken care of during the move. Ask the movers about their process for moving large specialty items like a piano – how many people will be tasked with transporting it out of the house, what steps will be taken to ensure it doesn’t get dirty or damaged, such as using cloth and tape, and how it will be loaded and placed in the moving truck. This will give you an idea of the care the movers take to keep your items in good condition.

Other questions you want to ask concerning the process include:

When choosing movers to transport your most valuable possessions, picking the right team to do the job is crucial. Brothers EZ Moving have been in the business since 2009 and know exactly what it takes to ensure your items get to where they need to be without issue. Contact us to request a quote!

 

Further reading:

https://www.moving.com/tips/5-important-questions-to-ask-before-hiring-a-moving-company/
https://www.updater.com/moving-tips/15-questions-to-ask-moving-companies-before-choosing-one
https://www.mymovingreviews.com/move/questions-to-ask-movers/  

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Adan and Fil were efficient and handled items with care. I would use them again.
These guys were great. Very polite and professional. Hard workers and the move went well with no damages!And Gary is very patient with me as I had difficulties trying to get him paid through Zelle and had to get a business check but he was very patient and we got it all figured out. I would recommend this company for local moves.
Highly recommend this company. From estimate to final move, we received the best service from the office staff who explained and answered all our questions and the 2 young men who moved us taking all precautions with our items. Thank you for your transparency and professionalism.
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