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The Right Questions Get You the Right Movers

Sep 3, 2023 | Moving Tips

Last updated
4.6579 Google reviews
25,000+Tampa Bay moves since 2010
$2MLiability coverage
MC 1817Licensed & insured · DOT 2349033
Home » Moving Blog » Questions to Ask Movers/Your Moving Company

Before hiring a mover, ask whether they hold a valid license, how long they have been in business, what liability coverage they actually carry, and whether your items will be handled directly or handed off to another carrier. Florida's default carrier liability is 60 cents per pound, meaning a damaged 50-pound television pays out just 30 dollars, so asking about full-value protection before moving day matters.

Hiring a mover is not like ordering a rideshare. You are handing over everything you own to people you just met, and the wrong choice can cost you real money and real headaches. Before you book anyone, take the time to understand who you are actually working with. A few direct questions will tell you most of what you need to know.

woman with question marks - questions to ask movers

Are They Actually Licensed?

Every mover doing interstate work is required to hold a license from the US Department of Transportation (USDOT), which issues a specific number to each carrier. That number matters because you can search it on the USDOT website and see whether any complaints have been filed against them. If a company is moving goods only within one state, they still need a state license. Florida has its own requirements, and skipping this check is how people end up with unlicensed crews and no real recourse when something goes wrong.

Beyond the license number, ask how long they have been in business. Experience is not just a selling point. A company that has been operating for several years has already made the costly mistakes and learned from them. They know how a staircase changes the plan, how humidity affects certain furniture, and how to load a truck so nothing shifts in transit. Ask for references too. A company with a real track record will not hesitate to point you toward people who have used them before.

What Exactly Will They Do With Your Stuff?

Do not assume the movers will handle every item the same way. If you have a piano, a pool table, or anything oversized, ask specifically: how many people will move it, what materials they use to protect it, and how it gets loaded and positioned in the truck. The answer will tell you quickly whether they have done this before or whether they are figuring it out as they go.

Other questions worth asking about the process:

  • How long will the move take from start to finish?
  • Which packing services are available?
  • Will your items be delivered directly, or for longer moves, will they be handed off to a different carrier?
  • What liability coverage do they carry, and what does it actually cover? Florida’s default carrier liability is 60 cents per pound, which means a 50-pound television damaged in the move pays out 30 dollars. Ask about full-value protection before moving day, not after.

Choosing the right crew matters more than most people realize. Brothers Easy Moving of Tampa has been doing this since 2010, with over 25,000 moves completed across Tampa Bay. Our USDOT number is 2349033 and our MC number is 1817. If you want to talk through your move before committing to anything, call us at (813) 505-2560 or contact us online to get a quote.

 

Further reading:

https://www.moving.com/tips/5-important-questions-to-ask-before-hiring-a-moving-company/
https://www.updater.com/moving-tips/15-questions-to-ask-moving-companies-before-choosing-one
https://www.mymovingreviews.com/move/questions-to-ask-movers/

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Questions this post answers

Frequently asked

Frequently Asked Questions

Go to safer.fmcsa.dot.gov and type in the company's USDOT number. You will see their registration status, insurance filings, and any safety violations on record. Brothers Easy Moving of Tampa's number is US DOT 2349033, so you can look us up right now before you ever call.

A company that hesitates to give you that number is telling you something. Any legitimate mover operating in the Tampa Bay area should hand it over without being asked twice.

This is where most movers let customers down by staying quiet. Florida's default carrier liability is 60 cents per pound per article. That means a 50-pound television worth $800 would net you $30 in a claim. That is not full coverage; it is a legal minimum.

Before your moving day, ask the company to explain the difference between that default valuation and full-value protection. We walk through this with every customer during the quote conversation, not after something breaks.

It means a broker sold your job to a third-party carrier you never vetted, never spoke to, and whose crew has no relationship with you or your belongings. Your recourse if something goes wrong becomes much harder to pursue because the contract chain gets complicated fast.

Brothers Easy Moving of Tampa uses its own trucks and crews for long-distance moves, no brokers involved. The people who loaded your furniture in Tampa are the same people delivering it at the other end.

It depends on the piano. An upright in a single-story Riverview home is a different job than a baby grand on the second floor of a St. Petersburg Victorian with a narrow staircase. The honest answer is that crew size should be determined after someone asks about the specific instrument, the layout, and the access points, not quoted generically.

When you call, describe the piano, the origin space, and the destination. That conversation shapes the crew size and the time estimate, and it should happen before you book, not on moving day.

Listen for specificity. A company that answers 'how long will my move take' with a real follow-up question about your square footage, floor count, and elevator access is paying attention. One that immediately quotes a flat time without asking anything is guessing, and you will pay for that guess one way or another.

Also notice whether they explain their pricing clearly before you ask. At Brothers Easy Moving of Tampa, local moves are quoted at an hourly rate covering crew and truck, with travel shown as a plain separate line. If a company buries fees in fine print, that tells you how they handle problems too.

Want a straight answer for your own move? Call or text (813) 505-2560, request a free estimate, or send us a note. A Brothers estimator replies, not a bot.

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