Moving is not simple, and most people know that going in. What they do not always expect is a crew that shows up ready, communicates clearly, and finishes without a surprise on the invoice. These three reviewers put it better than we could.
What Real Customers Say About Moving With Us
By Far the Best Experience With a Moving Company
“This was by far my best experience with a moving company. Darryl was extremely helpful during the initial call. He reassured me that there would be no additional fees besides the rates we discussed, as I’ve been burnt in the past. Michael, Troy, Matthew, and Devin arrived excited to get started even though I had a later move, and they had a more difficult than expected move before me. They hustled as if they were just as concerned about the hourly rate as I was and they finished an hour and a half sooner than I expected. They were extremely careful with my belongings and my freshly painted walls at my new house. I would highly recommend them to anyone!!!”
That line about being burnt in the past comes up a lot. Hidden fees are the number one reason people distrust movers. When Darryl quotes a rate, that is the rate. One honest number before you book, no fine print waiting at the end of the job.
On Time, Careful, and Followed Up After the Move
“Everything went great! Rob and Terry arrived on time and carefully wrapped and moved all of my furniture and also moved about 40 assorted boxes. (I know I have way too much stuff – 6 rooms of furniture). They took my thing directly over to the new place and unloaded all of it to the rooms that we specified. They worked very efficiently and the move went smoothly. Everything that they took apart was correctly reassembled. Darryl at the office was very helpful also. He called the day before to confirm the address and time and called again after the move to follow up. The whole move took about 4 1/2 hrs to 5 hrs.”
A call the day before to confirm, and a call after to follow up. That is not extra. That is just how communication is supposed to work. People are more upset by not knowing what is happening than by almost anything else on a move.
Organized, Communicates Well, and Kept to the Estimated Time
“These were the best movers I’ve ever worked with. The two men on the job were so polite, professional and easy to work with. They worked quickly and efficiently and kept the move to the estimated time, with no overcharges. The company itself is very organized and communicates well prior to the job. They employ GPS technology to make sure the door-to-door time is accurate. They well deserve the high ratings they have received from others.”
Door-to-door time matters on an hourly move. GPS tracking on our trucks means the travel time you are charged reflects what actually happened, not a rough guess. If you have questions about how local move pricing works or want to talk through what your move involves, call us at (813) 505-2560. We are straightforward about what things cost and why.
